Mona Basta (Moodle Mods 3-4 January2017)

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Mona Basta taught social work college and graduate students for five years at a private college and public MSW program. She also has extensive experience in social work practice including two years as Lead Organizer for a national grassroots organization, during which she conducted field training for all new organizers. She also worked as case manager for an Employee Assistance Program and, most recently, in the senior care industry. She played an integral role in helping develop procedures that are currently used to train Family Advisors in how to refer families to senior living and was the top performing Caring.com advisor in 2014.

She currently works in business-to-business sales providing technical assistance to home care agencies, helping them improve client recruitment and sales. She is especially skilled in understanding client perceptions and using this knowledge and insight to help senior care companies grow and market their business. Mona has assisted in training all Account Executives hired during the last year in conducting sales presentations. She is the top performing Home Care salesperson and leading team member in establishing and growing mid-size corporate accounts. She enjoys helping home care agencies develop a strong online presence and reputation. More importantly, she enjoys contributing to improving the quality of senior care services and accuracy of online quality ratings to reflect the services they represent.

Mona has an MSW from Temple University with concentration in Social Planning, a Graduate Certificate in College and University Teaching from the University of Pennsylvania and is currently pursuing a Graduate Certificate in E-learning and Online Teaching. She enjoys animals and the outdoors. Some of her favorite activities include kayaking with marine mammals, skiing, hiking with her dog and horse riding.

Last access:Monday, February 20, 2017, 11:52 PM  (4 years 5 days)
Roles:Teacher
Course profiles:E-Learning for Educators January 2017 Modules 3 - 4
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